Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Free Shipping NZ Post Stranded 3 To 5 Days Currier post Over night Time periods can be vary by your Location such as rural

Do You Ship Internationally?

Yes we Do but at this stage you have to contact us

How Long Will It Take To Get My Package?

Free shipping option 3-6 days Currier post Over night The delivery timeframe depends on your location and the shipping method chosen. Once your order is placed and processed, an estimated delivery date will be provided. Please note that actual delivery times may vary due to factors beyond our control, such as weather conditions or courier delays.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to track the status of your order on the courier's website or through the provided tracking link. or just click track my order in home page

PAYMENT

What Payment Methods Are Accepted?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. The available payment methods are displayed during the checkout process. al so we accept bank transfer

Is Buying On-Line Safe With Giz Tech ?

Shop on a secure website: GizTech.co.nz uses secure protocols (such as HTTPS) to protect your personal and financial information during the checkout process. Look for the lock icon in your browser's address bar to ensure a secure connection.Use secure payment methods: GizTech.co.nz accepts secure payment methods, including major credit cards and trusted online payment systems like PayPal. These methods offer additional buyer protection and dispute resolution mechanisms.Keep your personal information secure: Provide only the necessary information required to complete your purchase. Avoid sharing unnecessary personal details or sensitive information through unsecured channels.Protect your devices: Ensure that your computer or mobile device has up-to-date security software and operating systems. Regularly update your passwords and use strong, unique passwords for your GizTech.co.nz account.Be cautious of phishing attempts: Beware of suspicious emails, messages, or pop-ups that ask for personal information or direct you to fraudulent websites. Verify the legitimacy of any communication claiming to be from GizTech.co.nz before providing any information.Contact customer support if in doubt: If you have any concerns or questions about the security of your online purchase on GizTech.co.nz, reach out to their customer support team for assistance and clarification.

Order & Retunrs

How do I place an Order?

To place an order, follow these steps: a. Find the product you want to purchase by browsing or searching on GizTech.co.nz. b. Select the desired options (if applicable), such as quantity or size. c. Click the "Add to Cart" or "Buy Now" button. d. Review your order in the cart and proceed to checkout. e. Provide the required information, including shipping address and payment details, and complete the order.

How Can I Cancel Or Change My Order?

You can contact us through the provided contact information on our website. We have customer support channels, including email and phone, where you can reach out to us. Our team will be happy to assist you with any inquiries or concerns you may have.

Do I need an account to place an order?

No, you do not necessarily need an account to place an order on GizTech.co.nz. While creating an account can offer certain benefits such as easier order tracking and faster checkout for future purchases, it is typically optional.GizTech.co.nz provides the option to proceed as a guest during the checkout process. As a guest, you can enter your shipping and payment information without creating an account. However, keep in mind that creating an account can save your order history, allow for easier returns or exchanges, and provide access to exclusive promotions or discounts.Whether you choose to create an account or proceed as a guest, GizTech.co.nz prioritizes the security and confidentiality of your personal information during the ordering process.

What is your returns and refund policy?

Please refer to our Refund and Returns Policy for detailed information on our return process, eligibility criteria, and refund options. You can find the policy on our website or contact our customer support team for assistance.

What if I have a problem with a product or need technical assistance?

If you encounter any issues with a product or need technical assistance, please contact our customer support team. We are here to help and will provide guidance and support to resolve any problems or answer your questions.

How can I contact GizTech.co.nz?

You can contact us through the provided contact information on our website. We have customer support channels, including email and phone, where you can reach out to us. Our team will be happy to assist you with any inquiries or concerns you may have.
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